Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. On a web browser, go to Account > Cancel > Cancel Subscription. If youre using the web player on a computer, make sure the web browser is updated. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Removed the Discovery+ channel from my Roku. Discovery+ allows for four simultaneous streams per account. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Choose Account from the drop down menu. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Now, in order to fix the problem, there are a few steps you need to take. If it does, then your Wi-Fi or mobile internet connection needs to be improved. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Discovery, Inc. entered the streaming foray in Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Restart your router again and power the device back on. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. Why. iPhone and Android have different ways of closing apps. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Step 1: Press the Home button five times. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). The problem here is that these issues are directly related to your Internet connection speed. or Down for Everyone or Just Me? Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. What Causes Discovery Plus to Freeze or Crash? Disable video enhancer and vibrant color effect. Doing this fixes the issue often. Check your internet connection. Check if Discovery Plus is down for everyone or just you. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. Should the issue persist on your browser, you should close it completely and relaunch the tool. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. Download the Discovery Plus App. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Roku should just fix the problem with Discovery, and automatically re-add the channel, if that is, in fact, what will fix it. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. If you think the issue lies with your connection speed, try rebooting your router. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. For information on the new Warner Bros Discovery, please visit Warner Bros. Get help with Disney+ account issues and questions: supported devices, login issues, update payment Or create an account. Program cartridge return & recycling go to: * For Samsung printer support or service go to. I have the same issue. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Go restart your router by unplugging it and plugging it back in again after a minute or two. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Forgot User ID / Forgot Password. Try a wired internet connection. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Try placing your router up as high as possible, and keep it away from sources of interference. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. Activate Credit Card. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Does this clear up the issue you are seeing? There's something for everyone! Forgot your password. A total of 70 votes cast and 25 users reviewed the website. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Reopen the Discovery+ app and attempt to watch the content again. They are the best ones to help you out with this matter. No, There Isn't a ChatGPT Windows ClientIt's Malware. Channels on Roku are maintained by the channel developer themselves. To begin a new stream on your device, you will need to stop using Discovery+ on one of your other current streams and hit play on your desired device. Check your WiFi connection. Limitations may apply. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. Zak Bagans and his crew investigate the most haunted places in the world. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. iPhone v. Android: Which Is Best For You? Reopen the app or browser and try to stream again. 8. First, make sure your Internet connection is up and running. Due to some internal issues, the cache might get corrupt or not usable. Let's see what you have to do if Discovery Plus is not working. Clear your browser cache. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Close the app. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Change your email address. I have a problem with Discover Are you also having issues? Apologies for any inconvenience caused. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Before changing anything on your device, we suggest checking Discovery Plus' servers if you encounter freezing issues on the platform. The blue bar displays the response time, which is better when smaller. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Leave the devices disconnected for a minimum of two minutes. Rating 4.9/5. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. About discovery+ All you need to know about the discovery+ service Manage my account Change your account information, settings, password and so on Subscriptions and payments Manage subscriptions, payments and learn about our various subscriptions Technical Troubleshooting technical issues and learn how platforms and functionalities work Our content For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. I like the shows, but trying to manage your subscription is a nightmare. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. You might have to sign in to your discovery+ account again. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. But the app has gone wonky recently. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. To clear cache and data, open the Settings app and navigate to . How to get 6 months of Discovery Plus with Verizon. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Launch the Discovery Plus app or reload the browser page. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. You can even try uninstalling and installing the app again. An email will be sent to you, containing a link to set a new password on your account. Roku Community Streaming Expert However, many TV providers require you to sign back in more frequently than others. We'll send you an email with instructions to reset your password. In fact, uninstalling and reinstalling the app doesnt work either. iPhone and Android have different ways of closing apps. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply If its too slow or intermittent, then Discovery Plus wont work. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. Check a third-party status checker website, such as Is It Down Right Now? Wait it out. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. Check if the website is down just for you or everyone around the globe. Method 2: Log in with username and password Navigate to discoveryplus.com on your computer. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Scroll down to the . Clear the browser's cache and, just to be safe, clear the browser's cookies, too. selection. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Try to reset your password by clicking on the Login page, then on "Forgot password?". Update your device. Try a different device. Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. Disable your ad-blocker or VPN. Secure Account Log In. Log into your Roku account via https://my.roku.com/account/subscriptions. Doing this fixes the issue often. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Like, just let me do it in the app without the playstore or let me do it on a computer. Here's how to tell. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. Then restart your device from Settings>System>System restart. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. Close Discovery+ on your device or web browser. First, you should close the app completely and relaunch it. Planet,. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Restart your device. That problem may be too new to have been reported on social media yet. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. Problem here is that these issues on Android devices are video enhancers or vibrant color effect settings 's authentication functionality. While many things can cause Discovery Plus on the Login page, then Discovery Plus debuted last with... 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